Our Technology
We partner with our clients to create solutions that streamline operations, improve governance, and support the accelerated growth of funds. Our technology-led services and infrastructure provide operational efficiency and scalability for our clients.
Arcadia
Arcadia brings together your team, suppliers, and our industry experts to keep everyone on the same page. With a collaborative workspace at its core, Arcadia streamlines regulatory compliance and facilitates the coordination of service providers to deliver efficient funds and financial products.
Simplify
Manage compliance and coordinate key stakeholders in one place. Say goodbye to the endless spreadsheets, emails, and headaches.
Inform
We monitor operational metrics to ensure that our services are delivered at a high quality and in accordance with service level objectives.
Be confident
With everything in one place, our platform is designed to create transparency, enable collaboration and reduce needless manual processes.
Key features:
- Disclosure management
- Product change management
- Incident management
- Risk and compliance management
- Collaborative workflows
- Notifications and alerts
- Service level monitoring
- Robust audit trail
Impact
Impact is a modern online superannuation member engagement platform that provides funds with a robust API and platform to build member experiences, simplifying administration processes and accelerating time to market.
Improve member engagement
Deliver a compelling online experience to your members from onboarding to retention.
Developer-centric
With a modern API, you can rely on our infrastructure and rapidly build on our platform to deliver a best-in-class member experience.
Streamline fund administration
Connect Impact to your fund administration and registry system, synchronising key membership data to provide operational efficiencies.
Key features
- Modern API
- Member on-boarding
- Member portal
- Contact centre portal
- Fund search and consolidation
- Member communications
- Analytics dashboards
- Robust audit trail
Pay
Pay delivers our custody clients a streamlined, secure and convenient way to manage and process payments – enabling operational efficiencies.
Flexible
Tailored to match your payments processes and workflows. Pay supports a variety of payment types including bulk payments and multi-step approval processes – streamlining operations.
Robust
Easily track and monitor the status of each transaction. Pay is designed to securely handle large volumes and types of transactions, with key actions recorded to create a robust audit trail.
Comprehensive security
We take security seriously, adhering to the highest security standards and best practices. Our security and operational controls ensure clients’ funds are secure, instructions are of the highest integrity, and fraud risks are mitigated.
Key features:
- Secure online portal
- Cash account transactions
- Multi-step transaction approvals
- Payment templates
- Transaction history
- Bulk file and ABA uploads
- Multi-factor authentication
- Robust audit trail
Technology team
Our team is driven by a passion for finding a better way to operate funds and financial products. We leverage technology to eradicate inefficiencies, improve transparency, deliver better client outcomes, and improve the efficiency of the financial services ecosystem.
For Developers
Explore our API documentation and start prototyping your superannuation fund experience.
Information Security
We understand our customer data and systems are critical to us, which is why we have privacy and security controls in place to protect against and mitigate threats based on industry best practice.
Information Security Overview
An overview can be found here for download